Community

Hello, and we are sorry for the trouble.

Your subscription is now cancelled. You keep your plan until the current billing period ends, and you will not be charged again. We have sent the details by email.

The cancel button failed because of a fault on our side: a past plan change was still attached to the subscriptio

Thank you, that was exactly the detail we needed. Keyframes at full strength freezing on each keyframe is a real problem, so we built the control back into the new video engine.

It is live now. Under Advanced settings, "Conditioning Strength" (0 to 1) is back, and it applies to the first frame, the last frame, keyfram

But i may try fewer keyframes

Thanks, and you were right again. With a reference image, FLUX.3 [klein] still made a square picture instead of following your reference's shape. The same bug as before also reached edits.

It is fixed now. We checked both cases:

• Text only, "Vertical 9:16": the image comes out vertical (768×1344).
• A vertical image

The following shape does not work yet. Prompt "image of a cat" option vertical shows the correct image. Putting the same image as a ref image and "the cat plays with a ball of wool" shows square image.

Здравствуйте, Костя!

Спасибо за подробное описание. Ошибку исправили, и исправление уже работает.

Причина: при обновлении glm-5 с GLM 5.2 до GLM 5.3 у модели осталось старое значение по умолчанию — рассуждение выключено. GLM 5.3 у части провайдеров не позволяет выключать рассуждение, поэтому такие запросы возвращали

Thank you for the report and the console error — it pinpointed the problem. A new model vendor was added to our catalog before the web app knew how to display it, which broke the model switcher in Agents. It's fixed now; please reload the page and the model menu will open again.

Thanks also for the split-view suggesti

Hello, Kostya! As promised, we’re back with an answer: we sent an offer for long-time customers to the email address associated with your account. Thank you for being with us!

Thanks :)

Спасибо, что проверили! Ошибка $externalApiKeyNeedsSignIn была на нашей стороне: сервер не разрешал создавать ключи после входа через CLI. Мы это исправили — теперь всё работает с вашей версией CLI 1.3.0, обновлять не нужно. Предупреждение о версии 2.0.0 можно пока игнорировать: эта версия ещё не опубликована.

Повтори

Спасибо, вход через giz auth login --device прошёл и вернул данные моего аккаунта. Но giz api-key create "Hermes" отвечает $externalApiKeyNeedsSignIn. При этом npm view @gizai/cli dist-tags показывает latest: 1.3.0, а CLI сообщает, что требуется минимум 2.0.0. npm list -g и where.exe giz подтверждают, что установлена о

hi,

this is very strange : that happens on a few recent images only ;

When i rightclick and try to save the image, the image fails to download ( the image file his too light and don't open after downloaded and is flag as corrupted ). And the same image, when i try to open it in other tab, opens a strange error wind

Thank you for the details, and sorry our earlier check missed the download problem. We found and fixed an issue with image links that could save an error response instead of the image. The fix is now live. We checked 12 image files from your account, including the two from October 10 around 19:03 UTC; all opened as val

Thank you for testing again on your iPhone 12. Your notes led us to the cause:

• Menu bar cut off and the prompt field scrolling sideways: our prompt field used text slightly smaller than iPhone's minimum, so iPhone zoomed the whole page in when you tapped it. That zoom pushed the page sideways and cut off the men

Sorry can’t add more screens in the comments, don’t see a button for it!

Yes. The start form on the AI Chat page only takes an image, but files work once you're in the full chat:

1. Press "Start chat" (or open www.giz.ai/agents directly).
2. In the message box, press the "+" (Add files and tools) button.
3. Choose "File" for documents and other files, or "Drive" for files you've already up

You were right, and it was worse than a display bug: when the phone showed an outdated copy of a conversation, retrying an early message there removed the later turns. We have fixed this so a retry or edit only ever affects what your screen showed, and an outdated screen now reloads instead. Unfortunately the removed t

Thanks for reporting this, and sorry. You were right, and it was our bug.

Old messages on mobile: since Oct 6, reopening a long conversation scrolled to the bottom before the images and step cards finished loading. As they loaded, the newest messages were pushed below the screen, so you saw older ones. Your conver

An update that replaces my earlier advice: you no longer need to upgrade your Computer. Drive search is now available on every plan and Computer size, including the free 2GB one; the restriction was removed on Oct 7. Your Agents can search your Drive again. If an Agent still says search is disabled, reply here with the

A correction to my last reply: please don't buy a "New Computer" on the billing page. That would create a second Computer, and your Drive would stay on the free one with search still off.

Instead, upgrade the Computer you already have. In the left sidebar, open the "⋯" menu next to Computer, choose "Plan and upgrades"