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Hi there!

We sincerely apologize for the trouble.

Between 12:01 UTC and 12:14 UTC (approx. 13 minutes), our model catalog encountered a temporary synchronization issue that affected image and video generation services.

This has been completely resolved with a production hotfix deployed at 12:14 UTC. All video and im

Ok, i will try these steps and will be back in here.thanks

Hi Alnor!

That is a very common question when starting with AI video!

Video models like MiniMax H3 and LTX-2.5 are pure video diffusion models with background ambient audio. Because they are not built-in Text-to-Speech (TTS) engines, writing spoken dialogues directly inside the video text prompt often results in voca

Hello! We sincerely apologize for the inconvenience. We investigated and found that an upstream provider was occasionally returning empty responses, causing generation requests to stall. We have deployed a fix with robust automatic retry and failover across alternative providers, ensuring GPT Image 2 generates quickly

Thank you for reporting this, and sorry for the trouble. We’ve fixed both the missing image preview and the 400 error that could occur after attaching an image. Please refresh GizAI and try attaching the image again.

Hi Rahul,

Thank you for providing the sample video, and we’re sorry for the frustrating result.

LTX-2.5 Distilled is a general-purpose audio-video generation model. Its Soundtrack mode can guide overall timing and motion, but it is not a dedicated phoneme-to-viseme lip-sync model, so prompt or generation settings alo

Hi MrsQueenSize,

Thank you for reaching out! We're glad to confirm that your crypto renewal payment for GizAI Plus was received and processed successfully.

Under our subscription schedule managed through Stripe, renewal invoices are generated automatically at the end of the current billing cycle.

Your subscription i

Thank you for reporting this. We have confirmed recurring response delays on a provider route and plan to address them by switching traffic to another provider. We will verify the actual first-response time and completed result after the transition. We are sorry for the frustrating loop.

Thank you for reporting these issues. We believe that the main factors behind story and consistency problems can include the difficulty of preserving long conversation context and performance limitations in models' safety and instruction-following behavior. We are not treating this as a single-cause explanation; we wil

Hi fanfan, thank you for providing the timestamp. We looked into the exact request (2026.08.24 05:40:27 CEST).

This occurred due to a temporary upstream issue on the official OpenAI API batch worker, which returned only 1 image instead of the 4 requested. Please note that our system reconciled your usage upon completi

hi. Tested today, 2026.08.24 05:40:27. 1 picture instead of 4 was generated.
thanks

Thanks for flagging this, and sorry for the confusing display. You were not charged for the GPT Image 2 generations shown here. GPT Image 2 is included with your Plus plan for up to 10 uses per hour; credits are used only if you choose to continue after that allowance. We’ve updated the settings to show the included al

Thanks for reporting this, and sorry for the interruption. This was a brief upstream provider outage and was not related to your account. Service is back to normal, and we’ve added additional backup provider routes to reduce the chance of the same interruption affecting multiple models again. Please try your request ag

Hi MrsQueenSize, sorry about this, and thank you for reporting it. We found an issue in a shared AI Chat request step, which is why it could affect every model you tried. The fix is now live, and we have verified successful AI Chat responses in production. Please refresh the page and try your prompt again. If you still