Question 1

I cannot log in. What should I try first?

Accepted Answer

Go to https://app.giz.ai, click Continue with Google if that's how you registered, or use your email and password. If you forgot your password, click Forgot password. Try a hard refresh (Shift + Ctrl + R on Windows/Linux, Shift + Command + R on macOS).

Question 2

I generated videos or images but cannot find or download them

Accepted Answer

Content generated before logging in is demo mode only and is not saved. After logging in, all generated content is automatically saved to your account. Click the archive box icon (Generated Contents) in the top-right corner to view your saved videos and images. Downloading or editing requires an active paid subscription.

Question 3

Do you use monthly credits?

Accepted Answer

No. GizAI does not use a fixed monthly credit bucket. We use hourly rate limits per model. If you reach a model's hourly limit, you can switch to another model immediately.

Question 4

Can I use generated content commercially?

Accepted Answer

Yes. You can use images, videos, audio, avatars, and animations commercially, including for client work. You are responsible for avoiding third party IP infringement.

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